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Neuron Smart FM is a cutting-edge, cloud-based platform revolutionizing facility management. It enhances operational efficiency and tenant satisfaction by streamlining request handling, approvals, and work order creation. Its integrated tenant portal and intelligent automation simplify communication, ensuring swift issue resolution between tenants, facility managers, and maintenance teams.
Tenant Portal: Empowers tenants to easily submit detailed requests, including location pinpointing on interactive floor plans, for clear communication and prompt prioritization.
Streamlined Request Flow: Ensures smooth and transparent processing, with customizable, pre-defined workflows for accountability and timely resolution.
Effortless Work Order Conversion: Approved requests seamlessly transform into actionable work orders, allowing for task assignment, equipment details, and priority setting.
Highly Customizable Settings: Facilities can tailor settings, upload floor plans, customize categories, and configure review processes to match unique operational needs.
Announcements and Event Management: Keep tenants informed through platform-based announcements and event scheduling, fostering effective communication.
Third party integration: For clients who are already using third party integrations applicable to managing tenant complaints and submitted work orders. Neuron can seamlessly integrate with your existing product so that the facility team can utilize Neuron’s platform as the backbone platform to analyze all past maintenance events.
Increased Tenant Satisfaction: Provides a convenient and efficient way for tenants to submit and track requests, leading to improved communication and higher satisfaction levels.
Improved Operational Efficiency: Streamlines workflows, automates tasks, and reduces manual processes, freeing up valuable time for facility managers and maintenance teams.
Reduced Costs: Optimizes resource allocation, prevents costly equipment failures, and minimizes downtime, leading to significant cost savings.
Enhanced Communication: Improves communication between tenants, facility managers, and maintenance teams, ensuring all stakeholders are informed and aligned.
Data-Driven Insights: Enable facilities team to gain valuable insights into facility operations through comprehensive reporting and analytics, enabling data-driven decision-making and continuous improvement.
Neuron Smart FM streamlines operations across various facility management scenarios:
Tenant Request Management: Empowers tenants to easily report maintenance issues or service needs directly through the intuitive request portal, leading to faster problem resolution and increased satisfaction.
Efficient Facility Maintenance: Transforms tenant requests into actionable work orders seamlessly, ensuring maintenance tasks are handled efficiently, tracked in real-time, and completed promptly.
Enhanced Event Management: Schedules and promotes events, publishes announcements and updates via whatsapp, teams and emails, and keeps tenants informed on facility-related issues, fostering transparency and strengthening tenant relationships.
Tailored Facility Workflows: Creates custom workflows aligned with unique operational requirements, including custom category and floor plan settings, optimizing processes and ensuring alignment with organizational goals.
Preventative Maintenance Scheduling: Automates preventative maintenance schedules to minimize equipment downtime and extend asset lifespan.
Revolutionize facility management today. Schedule a customized demo to discover how Neuron Smart FM can transform operations and enhance tenant satisfaction.
